Training

Sometimes you don't need someone to take over your billing. You just need someone to help you understand it.

Insurance billing can get complicated quickly. Maybe your team knows the basics but keeps running into the same denials. Maybe you've hired someone new who needs help understanding behavioral health billing. Or maybe you're a practice owner who has been figuring it out as you go and wants to finally understand what's happening behind the scenes.

That's where Vera's Training comes in.

Our training is designed to meet you exactly where you're stuck. Rather than offering a one-size-fits-all course, we tailor each session around the real questions, challenges, and workflows happening inside your practice.

You set the agenda. We help you make sense of it.

Training Built Around Your Practice

Every practice is different, so every training can be different.

Sessions can cover topics such as:

  • Insurance eligibility and benefits verification

  • Understanding deductibles, copays, coinsurance, and patient responsibility

  • Claim creation and submission

  • Reading ERAs and EOBs

  • Understanding claim statuses

  • Rejections vs. denials—and what to do with each

  • Common denial reasons and how to troubleshoot them

  • Corrected claims and resubmissions

  • Accounts receivable and aging claims

  • Payer portals and workflows

  • Understanding payer-specific requirements

  • Credentialing and enrollment basics

  • Billing workflows for new or growing practices

  • Identifying gaps in your current billing process

  • Understanding why the same billing problems keep happening

  • General insurance billing questions from your team

Have a question that isn't on the list? Bring it.

The purpose of the session is to address what your practice needs help understanding—not to work through a predetermined curriculum.

Bring Your Real Questions

This isn't a generic insurance billing webinar.

We encourage you to come prepared with the questions and scenarios your team encounters in its day-to-day work. We'll use the session to help you better understand what's happening, why it's happening, and how your team can approach similar situations going forward.

Our goal isn't simply to tell you what button to click.

It's to help your team understand the why behind the process so they can make better decisions when the next billing question comes up.

Who Can Attend?

Training is conducted live via Zoom, making it easy to bring together the people in your practice who actually touch the billing process.

Sessions can be helpful for:

  • Practice owners

  • In-house billers

  • Office managers

  • Administrative staff

  • Intake and front-office teams

  • Clinical staff who need a better understanding of insurance workflows

  • New employees learning your practice's billing processes

Train one person or bring your team—the time is yours.

How It Works

1. Tell Us Where You're Stuck

Before your session, let us know the topics, questions, or challenges you'd like to address.

2. We Build the Session Around You

There's no generic presentation you have to sit through before getting to what matters. We'll focus the training on the areas most relevant to your practice.

3. Meet With Us Live

We'll meet via Zoom for a practical, conversational training session where your team can learn, ask questions, and work through the topics you've identified.

4. Leave With More Clarity

The goal is for your team to walk away with a better understanding of your billing processes and greater confidence handling the situations you encounter every day.

Insurance Training

$200/hour

Live and customized Zoom training built around your practice's questions and needs.

No generic curriculum. No unnecessary jargon.

Your practice. Your questions. Your hour.

Have a Billing Question You Can't Seem to Solve?

You don't have to outsource your entire billing operation to get expert support.

Sometimes an hour with the right person can save your team hours of frustration.

Schedule a Training Session